Simplify Your Connection
Contact Us
01226 771117
sales@1callservices.co.uk
We are 1 Call Services – your friendly, no-fuss, all-things-telecom team! We specialise in VoIP phone systems that are packed with features, but without the dreaded long-term contracts (because who enjoys commitment issues with their phone provider?).
Whether you need sleek handsets, reliable internet connections, top-notch support, or just someone to finally make your phone system work the way it should, we’ve got you covered.
From small businesses to big ideas, we make communication easy, affordable, and actually enjoyable. One call really can do it all. 😉
Let’s get talking!
Never Miss A Call Again
Handle multiple calls with queues, hold music, and divert to voicemail or other numbers if too busy.
- Call Flow: Route calls to specific numbers, extensions or teams.
- Call queues: Handle multiple calls at once
- Music on hold: Improve hold experience with music
- Ring groups: Direct calls to ring everyone, available users or teams
- Call waiting: Place a current call on hold and take a new call.
Big Company Features
- Professional Greetings: Type out, record or upload open & closed greetings to sound more professional.
- Call hold & resume: Place the caller on hold with hold music or a sales message.
- Voicemail: Mailboxes for users or teams with option to send to your email.
Call Centre Options
- Call logs: View call history for the business.
- Call statistics: 24/7 dashboard to analyse peak times, missed calls and more.
- Call monitoring: Easily monitor calls for training purposes.
- Call recording: Meet compliance with state-of-the-art call recording and AI.
- Busy lamp: See which team members are free.
Its like having a telephone number but better
Why Us?
No Long Term Contracts
A Phone System That Does What You Want
Free Support and Maintainance
Free Call Bundles
Does it really matter? 😄
These days, most of what we do can be done from anywhere – coffee shops, kitchen tables, or even the occasional hammock (don’t worry, we’re still working hard!). But if you must know…
We’re proudly based in Barnsley, South Yorkshire. Yep, good ol’ Barnsley – home of Yorkshire tea, warm welcomes, and surprisingly fast Wi-Fi.
And while we love working remotely, we’re always up for a good chat. So if you’re nearby, we’re more than happy to pop over and say hello – biscuits optional, friendly vibes guaranteed.